Paying by invoice
Most people pay by card at checkout, which can often take a direct bank transfer too. This page is for the fuller quote, purchase order and invoice process some organisations need instead.
The process
1. Quote
If you know which product you want, fill out the quote request form and we will generate a quote and send it over.
2. Company details
Your finance team will often need our company details and bank information before they can process an invoice. We will supply them on request.
3. Invoice
Once we have your details and you have accepted the quote, we send the invoice, along with preliminary licence details for the product.
4. Payment
We then await payment based on the invoice. Please note this can often take some time while finance departments process the invoice. Our standard invoice stipulates 30 days for payment, but we will issue all licences whenever payment is received.
Note: if the invoice is not paid in time, the licence issued with it will stop working.
5. Licence
The licence is issued with the invoice. We cannot issue it until we know the domain or website URL the software will run on, because most of our licences are restricted to a domain or set of domains. We will ask for the domain/website URL during the purchase process.
Charges
Producing quotes, invoices and taking bank payments is manual work, so we add a processing fee to purchases made this way. What it comes to depends on the type of organisation buying.
Alternatively, your reseller can buy through the website and pass the licences on to you. In that case there is no processing cost, and they are charged our standard fee.
We do not offer reseller discounts.
Questions
If any of this does not fit how your organisation buys software, ask us. We have been through most variations of public sector procurement and can usually find a way through.